A key partnership prepared for rapid growth and next-level marketing tactics


dokshop Products


dokshop Orders



DispatchHealth’s mission is to create the most advanced and complete in-home care model in the world. With locations in multiple states and growing, DispatchHealth recognized the importance of a centralized location for its branch managers to customize marketing materials while still upholding brand guidelines.

Prisma worked closely with their key stakeholders to develop a custom dokshop site to streamline their marketing efforts so they can focus on offering on-demand healthcare for people of all ages in the comfort of their own homes. This site provides the flexibility to promote specific deals and services and accurate, easy access to promotional marketing materials, and includes a direct mail system that allows for specific branch customization.

When asked about using dokshop, DH Marketing Coordinator, Kaley Wish said, “one of the greatest benefits to working with Prisma is the ability to customize our platform so that it fits the needs of our organization holistically and at a local level.”

Data security is taken as seriously as patient health

From physical security to background checks and regular, third-party audits, our team uses effective encryption strategies to protect clients’ private customer information. With a vast background and expertise in handling highly sensitive data, Prisma has an onsite HIPAA Security and Compliance Officer to oversee client jobs. All employees are HIPAA certified and participate in ongoing security awareness training, ensuring your client data is in safe hands.

Working from a distance with one central location

As a company that is consistently growing, DispatchHealth needed a site that could grow and adapt with them, and dokshop does just that. “Thanks to the excellent service,  communication and collaboration with Prisma, DispatchHealth has been able to implement new tools, lean on their programming for support during busy times, and maintain an up-to-date and user-friendly site for efficient printing.”- Kaley Wish, Marketing Coordinator.

Being that we’re still a growing startup, we’re pulled in 100 different directions daily, and luckily our reps are consistent with sending reminders and recommendations. If you’re looking for an organized team with an indepth understanding of targeted mailing programs, you won’t be disappointed in your decision to move forward with Prisma.
– Amelia Sprague, Director of Marketing and Communications, DispatchHealth